FAQs
Shipping & Delivery
Our farmer will strive to deliver to you within the 2-hour slot you've chosen but do pardon us if there might be delays as durians are sometimes stuck at customs!
Nevertheless, we will assist in supporting all enquiries for delivery/order matters.
For any order enquiries, bulk orders or durian parties, please contact our Customer Service team via Whatsapp at +65 8874 0044.
This also means that you CANNOT add your usual Quan Shui groceries onto this order!


Special Notes
Your box of durian may contain durians from two different fruits. Since durians vary in size, sometimes we need to open a second durian to ensure your box contains 1 - 1.2 kg of flesh. Therefore, it's common to find slight variations in colour or taste profile among the durian flesh. We strive to maintain consistent taste and texture profiles within each box, but these slight variations are inevitable as they are natural fruits.
As these durians are harvested naturally, the taste and texture may vary and may not be 100% to your exact liking. Therefore, we ask that customers exercise reasonable judgment and discretion, and be open to a variety of taste profiles.
We have instructed our durian farmer to select 'dryer' durians as that's typically preferred by Singaporeans. In the event that they might be too 'dry' and feel 'crunchy' to taste, our simple hack is to press down on the flesh gently and it should feel smoother to taste afterwards.
As these durians are harvested naturally, the taste and texture may vary and may not be 100% to your exact liking. Therefore, we ask that customers exercise reasonable judgment and discretion, and be open to a variety of taste profiles.
We have instructed our durian farmer to select 'dryer' durians as that's typically preferred by Singaporeans. In the event that they might be too 'dry' and feel 'crunchy' to taste, our simple hack is to press down on the flesh gently and it should feel smoother to taste afterwards.